This is the Cookie Policy for www.drawmer.com, accessible from http://www.drawmer.com

 

We have updated our Privacy Policy in line with changes to EU law around how we use the data we hold about you.

 

Drawmer Electronics Ltd Privacy Policy

 

Drawmer Electronics Ltd (Drawmer) ("we", "us" or "our") is committed to protecting and respecting your privacy.

 

Our Pledge

  • We will not sell your information.
  • We will not share your information unless you wish us to do so for the purpose of dealing with an enquiry, investigating a complaint, or unless we are legally obliged to do so.
  • We will process your data in accordance with current data protection legislation and good data handling principles.
  • We will only contact you if you have given us permission to do so, or if we need to contact you so we can provide the service you have requested.

This policy sets out the basis on which we will process any personal data we collect from you, or that you provide to us. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.

 

This policy applies when you interact with us; for example, when you visit our websites, social media pages, write to us or register a product. Any order you place is also subject to the terms and conditions related to that product.

 

If you have any questions regarding any of these terms, please contact us directly via any of the methods listed at the end of this document.

 

Who Are We

For the purpose of the relevant data protection legislation, the data controller is Drawmer Electronics Ltd, Coleman Street, Parkgate, Rotherham. South Yorkshire. S62 6EL. UK.

 

Visitors to Our Websites

When you visit www.drawmer.com, we use a third-party service, Google Analytics, to collect standard internet information and details of visitor behaviour patterns. The data is used by us for statistical and analytical purposes to improve our service to you. This information is only processed in a way which does not identify anyone.

 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website, allows us to improve our site and also to help improve our products. By continuing to browse the site, you are agreeing to our use of cookies.

 

What are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies.

 

How We Use Cookies

We use cookies for a variety of reasons detailed below:

 

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

 

Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

 

We do not use cookies to:

Collect any personally identifiable information (without your express permission)

Collect any sensitive information (without your express permission)

Pass personally identifiable data to third parties

Pay sales commissions

 

You can learn more about all the cookies we use below.

 

Disabling Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

 

Our cookies do not store financial information, or information which is capable of directly identifying you (such as your name or address). Cookies simply allow our website to retrieve this information in order to improve your experience of our website.

 

If you wish to restrict, block or delete cookies from drawmer.com, or any other website, you can use your browser to do this. Each browser is different so check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences.

 

Most modern browsers will allow you to:

See what cookies you've got and delete them on an individual basis.

Block third party cookies.

Block cookies from particular sites.

Block all cookies from being set.

Delete all cookies when you close your browser.

You should be aware that any preferences will be lost if you delete cookies. This includes where you have opted out from cookies, as this requires an opt-out cookie to be set. Also, if you block cookies completely many websites will not work properly and some functionality on these websites will not work at all. We do not recommend turning cookies off when using our website and Services for these reasons.

 

If you are primarily concerned about third party cookies generated by advertisers, you can turn these off separately using your browser. Drawmer do not allow third party advertising on our website and so the website will function correctly regardless of this setting.

 

The links below take you to the ‘Help' sections for each of the major browsers so that you can find out more about how to manage your cookies.

Internet Explorer

Firefox

Google Chrome

Opera

Safari

Safari iOS

Android

Windows Phone

 

The Cookies We Set

Account related cookies-

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

 

Email newsletters related cookies-

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

 

Forms related cookies-

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

 

Site preferences cookies-

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

 

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

 

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics data privacy and security page.

 

This site uses Mailchimp as our email client. It is on the Mailchimp servers that your information is stored and we have no influence over how Mailchimp use this information. For more information on Mailchimp, see the official Mailchimp legal policy page.

 

You will find links on the news page to youtube videos, of relevant videos of Drawmer products. We only provide the link to these videos and have no control over how youtube uses this. For more information on Youtube, see the official Youtube Privacy Guidelines here.

 

We use google maps to provide locations of our dealer and distribution network worldwide. We have no control over how Google uses any information that it ascertains. For more information on Google's Privacy Policy visit the official Google Privacy Policy here.

 

People who Contact us via Social Media

We use a number of third-party social media providers, namely:

Facebook

Twitter

Instagram

 

If you send us a private or direct message via social media the message will be stored by the social media platform according to their own privacy policies, which you will need to be aware of. We will not share or publish the message without your explicit written permission or unless you request us to do so.

 

People who Email Us

We monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

 

We keep emails for an appropriate amount of time depending on the reason you have contacted us. They are occasionally forwarded to the appropriate Drawmer sales/service channel, who is best placed to deal with your enquiry. Other than that, no emails are shared with anyone outside of Drawmer.

 

Marketing

You may decide to join our mailing list if you would like to receive occasional newsletters and product updates, or participate in competitions. This is done using a 3rd Party Provider, Mailchimp : mailchimp.com

 

Your data and marketing preferences are stored securely on the Mailchimp servers and are only accessible by us.

 

If at any time you wish to opt out from receiving such emails please click the unsubscribe link shown in any marketing email we send, or contact us at mail@drawmer.com. We will endeavour to remove you within 7 days.

 

Who do we Share your Information With?

We may share some of your personal information if necessary (namely your name, email address and/or contact telephone numbers), but only to authorised Drawmer Distribution channels, and for the purpose of providing the service or products requested.

 

We may disclose your personal information to third parties:

  • In the event of a legal requirement to provide information, such as to law enforcement agencies relating to criminal activity

 

Where we Store and Transfer your Personal Data

All information you provide to us is stored on secure servers within the EU. Any payment transactions will be encrypted and processed by our payment provider WorldPay. We do not store any payment or credit card information either on our servers or in hard copy format at our offices. Where we have given you (or where you have chosen) a password which enables you to access certain parts of one of our websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Your Rights

You have the right to access information held about you. Any access requests should be made to the contact details shown at the end of this document.

 

You have the right to object to or restrict our data processing, the right to be forgotten by us and the right to withdraw consent for us to use your data. Clearly in certain circumstances this would mean we could not provide our products or services to you.

 

Our security procedures mean that we may have to request proof of identity before we disclose information to you.

 

Changes to our Privacy Policy

This policy was last updated in May 2018. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

 

How to contact us

 

Questions, comments and requests regarding this privacy policy are welcomed. You can write to us at:

 

Drawmer Electronics Ltd, Coleman Street, Parkgate, Rotherham. South Yorkshire. S62 6EL. UK

 

email us at mail@drawmer.com

 

or call us on 01709 527574

 

Data Protection Officer

Our Data Protection Officer is Colin Cowton and he can be contacted at info@drawmer.com

 

You have the right to make a complaint to the Information Commissioners Office at https://ico.org.uk/for-the-public/

 

We may update our Privacy Policy from time to time to help us respond to further changes in legislation, or to help improve our service to you. You will always be able to see the latest version by visiting:

www.drawmer.com/terms_privacy.php

 

 

 

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